The Role of AI in Fraud Detection: Are financial institutions using the most effective systems?

Authors

  • Hoje Jo Santa Clara University
  • Hien Bui Santa Clara University
  • Damon Moreland Santa Clara University

DOI:

https://doi.org/10.58886/jfi.v23i2.10086

Keywords:

Artificial Intelligence, Fraud Detection, Fraud Prevention, Real-time Processing, Financial Institutions

Abstract

This paper explores the use of AI in fraud detection and prevention, highlighting both its advantages and limitations. While AI strengthens fraud-fighting capabilities and delivers substantial cost savings, it also raises challenges related to model interpretability, ethical considerations, and regulatory compliance. System flaws can lead to severe penalties, reinforcing the need for ongoing human oversight. In this context, compliance officers, fraud analysts, and auditors remain essential for reviewing flagged anomalies, validating AI-driven decisions, and addressing complex or ambiguous cases. The study emphasizes that effective fraud prevention in the U.S. financial system requires a balanced integration of AI technologies with human judgment to ensure transparency, accountability, and compliance.

Author Biographies

Hien Bui , Santa Clara University

Hien Bui is an MBA student of Finance at Santa Clara University.

Damon Moreland, Santa Clara University

Damon Moreland is an MBA student at Santa Clara University.

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Published

2025-09-17

How to Cite

Jo, Hoje, Hien Bui, and Damon Moreland. 2025. “The Role of AI in Fraud Detection: Are Financial Institutions Using the Most Effective Systems?”. Journal of Finance Issues 23 (2):1-31. https://doi.org/10.58886/jfi.v23i2.10086.